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e-Khidmat Markaz (one-stop service centre)

e-Khidmat Markaz are one-window citizen facilitation centres where residents can access 160+ services of around 21 departments (NADRA, Excise & Taxation, Police, Local Government, LDA/WASA and others) under one roof. Centres operate in 15 locations across 14 districts, with two in Lahore offering extended evening hours.

Independent, unofficial guide — not a government website. Running.

Department
Punjab Information Technology Board (PITB) with partner departments
Processing time
Varies by service
Helpline
0800-09100

Who can apply

  • Any citizen with a valid CNIC (service-specific conditions apply)

How to apply

  1. Visit the nearest e-Khidmat Markaz or check the service list on the e-Khidmat website
  2. Take a token and submit the application with required documents at the counter
  3. Pay the government fee via challan / counter
  4. Track the application by tracking ID online, by phone or SMS

Documents needed

  • Original CNIC
  • Service-specific documents

Official source

Government sourceGovernment sourceVerified 2026-10-08Always confirm fees, eligibility and deadlines with the official department before you apply.

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