ServiceRunningComplaints & Rights
Pakistan Citizen Portal (PMDU) complaints
The Prime Minister's Performance Delivery Unit operates the Pakistan Citizen Portal as a nationwide channel for complaints, suggestions and grievances to government organisations at federal and provincial levels. Complaints about Punjab departments can be directed to the relevant organisation through the portal.
Independent, unofficial guide — not a government website. Running.
- Department
- Prime Minister's Delivery Unit (complaints routed to Punjab departments)
- Fee
- Free
- App
- Pakistan Citizen Portal
Who can apply
- Any Pakistani citizen
How to apply
- Use the Pakistan Citizen Portal web application or its official mobile app
- Register or sign in, select the relevant government organisation, and submit the complaint or suggestion
- Use the portal to follow up and provide feedback
Documents needed
- CNIC
- Complaint details/evidence
Official source
- Website: web.citizenportal.gov.pk
- Source: citizenportal.gov.pk
Government sourceGovernment sourceVerified 2026-10-08Always confirm fees, eligibility and deadlines with the official department before you apply.
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