ServiceRunningUtilities
Electricity Complaint (DISCO 118 / NEPRA)
Report power outages, faults and billing issues to your DISCO's 118 helpline; unresolved complaints can be escalated to NEPRA.
Independent, unofficial guide — not a government website. Running.
- Department
- Power Division / NEPRA
- Helpline
- 118
How to apply
- Call 118 or visit DISCO complaint centre
- Note complaint number
- Escalate unresolved complaint to NEPRA online
Documents needed
- Bill reference number
Official source
- Website: nepra.org.pk
- Source: nepra.org.pk
Government sourceGovernment sourceVerified 2026-10-08Always confirm fees, eligibility and deadlines with the official department before you apply.
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